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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24071 Views
  • 0 replies
  • 8 likes

IPAD Plans (Share w/ Phone Data & 2 Months no Overages)

Hello Fido,   Just a suggestion, I'm quite new to Fido, previously with Telus a few months ago and they had very convenient plans along with aggressive promotions such as 2 months of no overages. Would Fido consider offering such promotions in the ne...

DataJunky by I'm a participant level 1
  • 3148 Views
  • 1 replies
  • 2 likes

Best Service EVER!

Today I spoke with a representative by the name of Adam.  For the first time I was able to explain myself to someone who actually cared and did everything he could to help me out. I could feel the smile on the other end of the line when he spoke and ...

Ali12 by I'm a participant level 1
  • 1735 Views
  • 1 replies
  • 1 likes

Resolved! view usage not showing message usage for 56/57 plan customers

since i switched to this plan, i am not able to track my message usage anymore when i click open section, all i see is "there's no usage occurred since the beginning of billing cycle"   if my plan is unlimited, shouldn't it say unlimited instead of n...

Jaliy82 by I'm a contributor level 1
  • 2144 Views
  • 1 replies
  • 0 likes

Waiting forever for Motorola Razr HD

I I ordered my phone on November 29, and I'm still waiting. I call customer service and they  just told me that  this phone is on backorder NO date .. nothing !!!! to whom I need to talk ??????     ***Edited to add labels***

drariel by I'm a participant level 1
  • 2692 Views
  • 3 replies
  • 0 likes