Hello Rashidaka,
Welcome to the community!
Sorry to hear you have been charged a suspension fee. However, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor know the details of your situation. If you wished to discuss your issue, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
