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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24204 Views
  • 0 replies
  • 8 likes

Resolved! Unlimited Long Distance

If you add unlimited long distance to a plan with limited airtime minutes, are you still beholden to that plan's airtime minutes, or do they become unlimited.   It's unclear from the site's description which says "Make and receive as many calls as yo...

opus1one1 by I'm a participant level 1
  • 2645 Views
  • 1 replies
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Resolved! Using internet outside of your area

Hello,   I was wondering if anyone knew if there is any extra charges to use internet when you're not in your "zone"?    Thank you!     ***Edited to add labels***

SYH by I'm a participant level 2
  • 3230 Views
  • 2 replies
  • 0 likes

upgrade

how do i go about upgrading my phone even though i just got one.       ***Edited to add labels***

Resolved! Prepaid account getting charged for "phantom" outgoing SMS'.

I recently just unlocked an iPhone 4s (with a special SIM card) and I had purchased a MicroSIM from Fido. The phone is able to connect to the Fido network just fine, however I'm noticing that my account is randomly getting charged $0.25 for a outgoin...

Bently by I'm a participant level 3
  • 3119 Views
  • 2 replies
  • 0 likes