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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24091 Views
  • 0 replies
  • 8 likes

Telemarketer calls

I switched to Fido a couple months ago and I get a ton of telemarketing calls, at least 10 per day! I've had this number for more than 8 years and I never had this problem until I stwiched yo Fido. My phone has been on the DNCL for years. Is Fido sel...

Mony20 by I'm a participant level 2
  • 1136 Views
  • 3 replies
  • 0 likes

Resolved! Phishing sms - fido-secure

Warning, there is a phishing scam SMS promising to send you money via interac. Normally, these are common. This one is a bit different, because it just gives a very legit domain for people to go - https : // fido-secure.com  (Do NOT click this link)....

esbee by I'm a participant level 1
  • 4548 Views
  • 5 replies
  • 3 likes

Suspicious 30% off

Suspicious call telling me I can get 30% off my currently bill for the next 3 years. .. I just said I was busy and wanted to see if this was actually legit

Resolved! Plan offer - math doesnt look right

Hi, I am trying to understand the calculation here if I were to upgrade to the new plan. For some reason, the tax amount is a bit different and then the total is way different.  

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asolly by I'm a participant level 1
  • 813 Views
  • 1 replies
  • 1 likes

Resolved! Miss info from Customer specialist

I had so many issues from the starting  of last extra charges on my bills all the time and then I switched to a different provider recently  and there was some extra charges on my last bill and it confused me and tried three customer specialist to ge...

Ananth_Joshy by I'm a participant level 2
  • 1251 Views
  • 3 replies
  • 0 likes