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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24103 Views
  • 0 replies
  • 8 likes

Resolved! Fido in Iqaluit, Nunavut

I am moving to Iqaluit in a few months.   I see Fido has extended coverage in Iqaluit per the coverage map (although a CSR told me they do not). I imagine this is via Ice Wireless, which I understand to be an MVNO of Rogers.   Whatever the case, I li...

husk123 by I'm a participant level 2
  • 8455 Views
  • 6 replies
  • 2 likes

Resolved! Recent calls

My daughter is almost at her full minutes. She knows she is allowed 500 minutes and can make free calls after 5pm and on weekends. How can I review recent calls?    

Mishkamom by I'm a participant level 1
  • 2652 Views
  • 2 replies
  • 0 likes

I need help with new sim card in prepaid phone

Hi Team    I have activated a Fido Prepaid SIM with your online service. Seletced the number successfully - ###-###-#### But i cant receive any incoming calls . Please advise      ***Edited to add labels***

maneeshmn88 by I'm a participant level 3
  • 4819 Views
  • 6 replies
  • 1 likes

Resolved! Iphone cellular data usage vs Fido data uasage

Hi,   I recently activated a new sim in an Iphone with a 300 MB data plan. My Iphone started to track the cellular data usage (setting -> cellular data usage) from time i instered the new sim. After couple of weeks i called Fido to check my data uasa...

sadat78 by I'm a participant level 2
  • 11691 Views
  • 7 replies
  • 1 likes