General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23567 Views
  • 0 replies
  • 8 likes

Resolved! Province change

Hi,If I move to Ottawa from Montreal, can I keep my Quebec plan and retentions discount?I saw old threads about this saying it was ok but it was before the prices varied so much between provinces. My plan in Ontario is $20 more than in Quebec, and th...

Renhebert by I'm a contributor level 1
  • 4022 Views
  • 3 replies
  • 0 likes

Resolved! Questions about FIDO LTE Bands Match

Hi I've purchased a phone HUAWEI MATE S from China Ive been doing quite a bit of research and at this point Im still not sure about the following.   Will an China version of will work with FIdo LTE?   The bands of the HUAWEI MATE S thats being sold u...

BK111 by I'm a participant level 1
  • 3097 Views
  • 2 replies
  • 0 likes

Unlocking an old phone - DENIED!

First the unlocking fee makes (some) sense when a phone is not yet paid off.  For a phone that has been at contract price for over 3 years I don't agree with. I have been a FIDO customer for over 13 years and I have a older iPhone that completed it's...

nmitenko by I'm a participant level 1
  • 1526 Views
  • 1 replies
  • 0 likes