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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23494 Views
  • 0 replies
  • 8 likes

absolutely terrible customer service experience, done with fido

Charged 5 Wireless restoral fees within 2 months Wasted 3 hours of my day talking to Fido Customer Service and all they did was either give me attitude, or waste my time by putting me on hold or pretending to be listening and not giving a -. The firs...

joopt by I'm a participant level 1
  • 2458 Views
  • 2 replies
  • 1 likes

Resolved! Paid with a CC

I hate the fact that  FIDO keeps the default Customer name in the CardHolder name field when I have to pay or refill with my CC. I mean I would be able to edit the CardHolderName like any other fields while paying with my CC or a friend would be able...

cevchris by I'm a participant level 1
  • 1742 Views
  • 2 replies
  • 0 likes

Resolved! Turn off voicemail

I don't like the voicemail service. So I want to cancel it. Can you help me?Thank you so much.  

fido8659 by I'm a participant level 1
  • 10653 Views
  • 2 replies
  • 0 likes

Ref #I742449167

I Want to thank Ariane for assisting me with the issue. She heard the issue calmly and then provided me with various options, which were very helpful. Keep Rocking Ariane! Regards,Dhiren

dhiren by I'm a participant level 1
  • 1385 Views
  • 1 replies
  • 0 likes