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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Make call to solve overcharges

No loyalty. Fido May charge more even you don't know. Fido system do mistake and you have to keep an eye on your account. And call them to resolve and spent 1 hr. better to with other provider. I am customer with Fido since 5 years and leaving in wee...

CARLIE21 by I'm a Participant Level 2
  • 218 Views
  • 1 replies
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Resolved! problems with signal strength

I have been having severproblems with my Fido signal strength. When i put a rogers or bell sim card in my phone then all is good. 7 out of 10 calls go to voicemail after a brsilence. I have changed my voicemail to saying "i am experiencing problems w...

deepakgandhi by I'm a Participant Level 3
  • 208 Views
  • 1 replies
  • 0 likes

Data notification

Beginner question but I can't find the answer anywhere.How do I get notified that I'm going over my data? 

CS22 by I'm a Participant Level 1
  • 200 Views
  • 2 replies
  • 0 likes

Resolved! Transfer to Virgin

Greetings !! I'm currently on a billing plan with Fido, and if I need to change from Fido to Virgin, (in order to get some benefits about a package) and to keep the same number, do I need to pay a fee to Fido? Or is it better to cancel Fido alltogeth...

rushiparekh7 by I'm a Participant Level 3
  • 378 Views
  • 1 replies
  • 0 likes