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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Roaming facility without user authorisation- poor customer service
I'm a Fido mobile connection user in Windsor, ON, since September 2023.On 26th Feb at 3.22pm I received a text message saying "welcome to USA with some roaming charges details ". Simultaneously I received an email from Fido which mentioned that I hav...
Refund request
Helllo,My interenet account 240421008I have cancelled my internet service and move to Rogers as recommended in November 2023 and have a credit of $28.33 on account. I have called FIDO in December and an FIDO agent told me that FIDO would send me t...
I would like to know why the amount of my bill increases each month even though my usage is the same
Hello,I would like to know why the amount of my bill increases each month even though my usage is the same
Resolved! Blacklist an IMEI not a SIM card
HI, can I blacklist an IMEI (I've been with this device for two years with fido) for some stupid reasons I lost the device. SIM card is with me, so no need to block it. If yes, how can I do this?
cancelled service 2 days prior to start of next billing period, but bill was already online...
how do i ensure i do not have to pay this bill, irrespective of fido stating they will refund me? i do not wish to have fido hold on to my money for the month...
