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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23549 Views
  • 0 replies
  • 8 likes

Can't Register for Pre-Paid account

Hello, I signed up for a Fido pre-paid account yesterday and ported my number in.  However, when I try to sign up for online management of the prepaid account I get an error "Oops We've Hit a Snag" on the PrePaid registration page. How long does it t...

coolspot by I'm a contributor level 2
  • 355 Views
  • 2 replies
  • 0 likes

text 4745

rec'd text from 4745 offering 5 g extra per month . is this legit ?

rmmm by I'm a participant level 2
  • 994 Views
  • 4 replies
  • 0 likes

Resolved! Terrible customer service

Non existent customer service. Ordered phone from fido app on 30 oct. Called customer service to confirm my order. Agent confirmed my order and asked me to wait for the confirmation mail shortly. Today on 08 Nov i called customer service again and no...

Rubinder by I'm a participant level 1
  • 1248 Views
  • 5 replies
  • 3 likes