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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Hold account
Hey community, I want to pause my account for 1 month as I am going outside the country.which procedure I need to follow.
Resolved! Free $50?
Hi. Yesterday I got a text from 1 (778) 668-0275 stating that all Fido's customers will receive a $50 CAD gift. Is this a fraud?(STATEMENT FROM FlDO)* :We wish you a happy Easter weekend! We are presenting aII of our cIients with a $50.00 CAD gift.Fi...
no call back from fido winback team
I was offered a winback offer and got a call on Dec 13, 2023. I was given the $29 offer and was told I could add my family members to my plan for the same offer. After being on the phone with the agent for an hour, going through the process, she said...
Resolved! Fido sent me a promotion but its not valid
Got sent this from a fido # that usually advertises promotions. Called an agent and they didn't know anything about it. Kind of disappointed. Links in texts go directly to the website and are not malicious.
Fido Macc
I have been charged on my credit card by Fido Macc even though I am not in Canada and am currently not using my number. What do I do? I took my sim card out of my phone earlier this month but still charged a huge amount. Help!
