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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to check used voice minutes from a dumb phone?
Hello.I was wondering if I can check used voice minutes from a dumb phone by dialing a special number?Also, is there a list of special numbers that I can dial to get additional information?I know about *28 to check the balance.Is there anything else?...
Resolved! Charged my credit card more than one
My credit card has been charged twice when i set auto payment options for bill. What should I do?
No email to pick up
HiI would like to know how long it takes. I absolutely need to know.thanks
Temporary Suspension
What services exactly are included / not included in the temporary suspension. i.e. are services like incoming calls, text, and voicemail left active to be billed to your account when you have a temporary suspension? If not, what services are include...
Does anyone have a contact number for an actual person?
Hello, i have been having problems with our account since January 2022We've spent over 30 hours on the phone with Fido since then We upgraded our plans in March 2023 and they screwed up the billingWe have been waiting since March for them to correct ...
