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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Can't Reach Fido Support outside of Canada
Hello, I travelled back to India temporarily and had put my account on temporary suspension last year. As I'm planning to return only in Q3 this year i need to extend my account suspension for 6 more months. But I haven't been able to get a support o...
Resolved! Phone upgrade online but no new after email confirmation
I recently upgraded for a new phone online as fido was having a promotion The order was done on December 22,2023. I also received an email confirmation of the order shortly after but have yet received the ready to pick up... is it normal? It...
Can Fido actually deny you a plan that is avaiable under your account
So Fido gets stranger day by day. They have a plan that is 10 GB for 33/mo. This plan is on offer under by accout that has 4 lines all on a month to month basis without contract. However since some of then are very old llines they offer very low da...
Resolved! Can’t see my bill
Hi everyone. I can't see my bill for the month of November on the fido app. My billing cycle gets updated on 26th of every month. But am unable to see my latest bill.
Fido Backup Calling (WiFi Calling using mobile data) on S23 Ultra
Backup Calling is the feature that allows One SIM to use another SIMs Data connection for Wifi Calling. This feature is available once two SIMs are enabled in the device. I've Wifi Calling working on Fido physical SIM when connected to Wifi network. ...
