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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! honest mistake long distance call
Hello Fido Customer Service Team, I am hoping you could please help.Got charged for long distance call (and I really didn't even know it's US number because I ended up calling 3x...and until I receive my surprising bill).My bill is now more than 260%...
Someone used my number
Hi, someone, other than me, is using my phone. I found a charge on it that was not made by me.Where do I go to get this addressed? Thanks
Order cancelled on me, no way to help??
I cant believe im actually writing a forum complaint over this. I had ordered a Motorola Razr + a couple weekends ago. I ordered it that evening. The next morning I had two missed calls from Rogers and a VM. The VM was a woman from the fraud depart...
Resolved! Help me to understand this problem
I permanently canceled my cell phone bill around October 31. And the staff said, I only need to pay for November and December plans. I definitely paid for November and December plans. But I kept getting emails and -30$ popped up, so I pressed a...
Resolved! Changing plans details
Hi! I want to change plans but I need some information.When does the change take effect? Immediatly or next billing month?If immediatly, how exactly will it affects my bill and my data for the remaining days of my bill cycle?Would it be better to wai...
