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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! no clear information on suspension fee/upcharging customers
It seems FIDO is fishing out extra money from customers. My phone calling service abd texting was not cut, only my data but FIDO still wants to go ahead and upcharge 60$ x 2 (dec15 &dec 21 2023) for my DATA getting suspended. The first customer servi...
Resolved! verifying phone number is legit
i just got a call from 833-447-6665, and they offered a winback deal of $29 for 50 GB. i just want to verify whether it's legitimate? i gave my ID details and they said they will give me a call back once they update the information. now i'm a littlw ...
Voicemail failed
I’m having trouble with voicemail on my new iPhone. The calls do not go to voicemail and callers get a busy signal after lots of rings. When I try to call voicemail by pressing and holding 1 it says ‘voicemail failed’. I cannot get through to Fido on...
Resolved! Possible Fraud - I was called by an official Fido store location about a phone number I do not recall opening?
Today, this afternoon I was called by an official Fido store location about a phone number I do not recall opening. I googled the number of the store that called me, and it's the Fido Store in Chinatown, Toronto (I am Chinese, and I live near this Ch...
Likewize issues and bogus costs
This week I dropped and cracked my phone and was very happy I spend $18.99 on insurance because the first one is free... or so I thought. I had an appointment this week to get my phone assessed/ repaired but the day after I started my claim I was to...
