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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Worst customer service
I called CSR today and I never know that the US rates came up to $1 per call before it was 55cts.I asked to speak with the Manager but the CSR never transferred me and she did nothing to help me.
Not honouring price in online chat
Not honouring the inital chat specialist who offered a $34/month plus tax plan for 50gigs and unlimited calling and text. Also stated that the $60 activation fee would be credited back during the 2nd and 3rd month. Plan included two credits. When i r...
Resolved! Service fee never waived
I was told by the Sales person when we set up our 2 lines the service fees would be waived. He said when I get my first bill it will look much higher but not to worry as it wont actually be charged this way. So I waited.. the charge went through at $...
CAN'T RECEIVE CALLS SOMETIMES
I am not receiving some calls on my phone and they are going directly to voicemail. I missed my job interview due to this issue.It is not as if I'm not getting any calls at all. I'm receiving some and not receiving some others.
Resolved! Additional number on my account
I logged into my account and I'm seeing an additional phone number registered to my name.I only have 1 phone and 1 phone number so why are there 2 showing?
