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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24124 Views
  • 0 replies
  • 8 likes

Resolved! Fido Xtra magnetic 9pcs picture

I just want to know if this fido xtra is real? They have a promo regarding the 9pcs magnetic pictures and I applied for it but it has been two weeks and nothing arrive. Is it real?

bornok by I'm a contributor level 1
  • 10874 Views
  • 14 replies
  • 1 likes

Resolved! CANADA WIDE WEEKDAY MINUTES

I have a question so if i make a call from 7 am to 5 pm my minutes will be deducted but if I receive a call within that time does it still deduct my minutes?????? and if i make international calls over internet does that affect my minutes by any chan...

Jasdeol41 by I'm a participant level 1
  • 3185 Views
  • 2 replies
  • 0 likes

No LTE in a Chicago ?

Hello,   I am right now in Chicago and I dont have Internet on my phone... LTE suddently dissapearred.  Can anyone here tell me what is wrong?   (Got an iphone 6)

emilekamdem by I'm a participant level 1
  • 1335 Views
  • 1 replies
  • 0 likes

Voicemail Call Failed

Hi, I have an iPhone 7 and can't set up visual voice mail. I'm getting "Voicemail Call Failed" message when pressing "Call Voicemail" button on a "Voicemail" tab or when I long press "1" on a normal phone "Keypad" tab.   I verified I have Visual Voic...

Martel by I'm a participant level 1
  • 4730 Views
  • 3 replies
  • 0 likes

Deactivating Account in other country

Hello, I bought a FIDO postpaid Sim in April 2018, and I came back to my home country due to some personal issues. I did not deactivate my Fido account. All my bills have been paid. Please make arrangements for the deactivation of the account now as ...

Shivkumar by I'm a participant level 2
  • 1677 Views
  • 2 replies
  • 0 likes