Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Beware of the Fido Roam
If you have a Fido Pulse plan, Fido will have enabled (whether you wanted it or not) the Fido Roam plan. You might think you can just ignore it if you have no interest in using their roaming services but that is not the case. There are in fact a few ...
Resolved! Concern about recent message
FlDO MESSAGE!We've successfuIly addressed an issue connected to your recent account charges, making you eIigible for a refund amounting to $57.13 CAD.Get hoId of it here:fidosolutionscompensation.comData rates may appIy. Is this message scam or real?
Office Of The President Escalation
I have spent over 32 hours with you trying to be get one line and phone straightened out. Yesterday I called in and spent over an hour and a half only to be hung up on during the transfer to a supervisor. No one even bothered to call me back. Your as...
Fido Opened two accounts under my name
Hello,During the Black Friday sales, I switched to Fido, taking advantage of their promotional offers. Their plan is priced at $39, but it drops to $34 with direct withdrawal.However, when I attempted the switch, I was informed it had to be done via ...
Resolved! Phone app wonky
I received a call today that went straight to voicemail, without ringing the phone. It was from 1-587-737-0210. When I called that number, it was the setup system for Fido voicemail - pick a password, record your name, etc. But I've already done t...
