Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! FIDO Winback team never called despite case escalation
I received an exclusive promo code in my mailbox i.e., a physical flyer with my name and address on it, and since my first call with FIDO around mid-March, and after I got my SIM card a week after, and to this day after 5-6 more calls, my promo code ...
Resolved! Can't change my billing address online
I went on my account to change my billing address but it's always mentioning that my postal code does not match my address. any advise?
Resolved! scam texts
why am l receiving texts from Fido that l have been overcharged
Voicemail not working on Android phone
When I hold 1 from my mobile and it takes me to the voicemail menu, it asks me to enter my ten digit telephone number, when I enter it and press pound, it says that is an invalid number, also when I try to access call forwarding menu, the loading cir...
Fido 1 year free service winners experience
Has anyone actually Won the free year of service? And of those who have won what has thier experience been like? Both positive and negative experiences are welcome...
