OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. Â Fido XTRA's Keurig Contest (August 25...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Where can I pay my bill with cash?
I don't have a credit/debit card, I don't have PayPal either and I think there has to be an easier way to pay other than mailing a cheque, right? Last time I checked, it's still legal to use cash -_- Thanks for any help in advance, Wally584
Resolved! Device upgrade
I completely understand there are unusual delays with processing and receiving device upgrades right now. I've been waiting for a couple weeks now for an order confirmation, which is totally fine, but today I received an email stating my account has ...
Resolved! Waiting to get a call from Winback team
Please help. My number is +1 647-*** **** thanks
BANGO THE CHRONIC THIRD PARTY CHARGE FRAUDSTER
Fido just billed me $98.74 for third party charge from Roblox which I never authorized. It was a series of small charges and some larger ones through the month of May 2020. I checked the forum and found that many of Fido's customers were scammed by...
Refer a friend. 4 months waiting
It's been 4 months and still waiting to get my refer a friend credit. I have reached out to the useless Fido team for this department. In April I reached out they stop responding after they claimed they rectified it. I emailed them nothing. I did a n...
