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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
change prepaid account balance to BYOP plan monthly fee
RE: account No.*****3269 email.bill****@gmail.com cell.********** I received msn in June telling me that my Prepaid account money could be used to pay my postpaid plan, I can get up to 14-months of service on my $10 per month plan,no term-just using ...
Resolved! Add on data $10.00 monthly
I'm currently a prepaid customer,use add-on data for $10.00/100 MB. What happen if I used up all the data?
Cannot update credit card on my account
I tried updating my credit card in every way I know - computer, laptop, cellphone, chrome, edge, firefox and even tried the internet explorer. Still unable to do so. Please advise if anybody has got a magic wand to fix the issue. Thanks!
Resolved! Misunderstanding of long distance charges
I am posting this here because I cannot find an email for fido support anywhere on this website. This actually is for fido management and preferraby private but I can’t find their support email anywhere and I was already on the phone for 90 minutes w...
Re: Fido account still suspended even after restarting my device
Hey @Egalang, Our Credit Operations Team can be reached by the following options: • dialing *732 • or calling them at 1-888-288-2106 • by clicking this link for Live Chat: https://www.fido.ca/consumer/contact-us/my-fido-services/live-chat Their Hours...
