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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Customer Service
After being on hold repeatly and speaking with three customer service reps I requested to speak with a supervisor and waited on hold again .I finally spoke with a supervisor and discussed my bill, an agreement was reached and I paid my a bill right u...
Resolved! Discounts disappeared when upgrading device but keeping same plan
Hello, I just upgraded to the Pixel 7 using the offer that is currently on. Before completing the order I checked with a Fido chat representative as to whether upgrading the device would cause me to lose any of the discounts I currently have on my m...
What subway tunnels can my phone work on in Toronto
What subway line in Toronto will my fideo phone work in tunnel line 1 or line 2
Resolved! Difference in price in system and the offer.
Hi Team,One of your sales reached me last Thursday and offer me a plan at 32.75 CAD/Month for 20G data which will be applicable for the following two years.On the phone, he said because of some technical issue, the offer was not applied and the price...
Resolved! Roaming data deactivation
I have been trying to reach customer support from abroad to no avail. Very frustrating. Needs help to manually deactivate my roaming data.
