Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Scam? Text received today: "FIDO MOBILE DEPARTMENT Due to...
Scam? Text received today: "FIDO MOBILE DEPARTMENT Due to an overbilling last month, we issued you a cash-back of $135.60 CAD Claim here: http://89.45(...etc) *Data rates may apply"-I checked my FIDO account and bank statement and found no unusua...
Resolved! Is 833-447-6665 a scam call?
I received a call from 833-447-6665 for selling $29/40GB offer, is this a scam call? The caller asked for credit card information.
Credits Refund
I have canceled the service on Dec 21 2023. There was a credit $24.17 in my account balance. I was told the refund cheque was issued on Jan 18 but I didn't receive any cheque from Fido till Feb today
Resolved! honest mistake long distance call
Hello Fido Customer Service Team, I am hoping you could please help.Got charged for long distance call (and I really didn't even know it's US number because I ended up calling 3x...and until I receive my surprising bill).My bill is now more than 260%...
Someone used my number
Hi, someone, other than me, is using my phone. I found a charge on it that was not made by me.Where do I go to get this addressed? Thanks
