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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Billing issue
I have issue with my billing details and had contacted customer support and have filed complaint as well. I need support with resolution. Complaint number C196810640
Faulty charges on my account
I had 1000 international minutes and i did not used all of them. Upon checking, i had used 621 total minutes including Canadian calls. so simply, it is not even close to 1000. My case runs for almost 2 months. I talked to 8-9 customer representatives...
Resolved! What is my mailbox number?
I am a new Pixel 8 owner (through Costco) and am trying to access my voicemail but it is asking for a mailbox #...where do I find this?
Resolved! Newcomer Documents
Hello! My husband is going to immigrate to Canada soon and we were wondering what kind of documents would he need as a newcomer in order to set up an account and get a plan?
Can't contact customer service
I have been trying for 3 days to contact customer service returning an email they sent me telling me to call them. On Thursday, November 23 I waited on hold for 2 hours and then it said we cannot take your call at this moment call back later. The nex...
