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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24033 Views
  • 0 replies
  • 8 likes

Reconsider

Good evening Fido teamUnfortunately I am facing a serious trouble right now due to forget the minimum payment in the year of 2019.Due to this my rating is R9 everywhere,whichever is very bad in all aspects when I go for any credit card or line of cre...

Resolved! No low plans offered to existing customers

Why can’t Fido offer low cost plans for existing customers however a new customer can get a low cost plan.i have been a customer with Fido for many many years and now they are not willing to offer me any plan lower than $60 a month without data?yet o...

lilsue by I'm back
  • 12328 Views
  • 19 replies
  • 12 likes

Resolved! My text messages don't always go through

Over the past couple of months a few people don't receive my text messages.  Other people do receive my messages.  Not sure what could be the problem.  I receive their messages consistently.  Any suggestions?ThanksHelen

HelenWi by I'm a contributor level 1
  • 2274 Views
  • 9 replies
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Resolved! Credit limit reached but no notification or email …

My fido account says credit limit reached but i havent used $600 worth of call data or messages.. i dont even have a job to be able to pay it off im in a tough spot right now as an international student.. being based of SSM finding jobs are hard... i...

JR29 by I'm a participant level 3
  • 813 Views
  • 1 replies
  • 0 likes