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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24023 Views
  • 0 replies
  • 8 likes

Trying to rip me off and still no call

I joined Fido twelve years ago. I had a bad experience with a customer service representative on Facebook Messenger, I ended up looking around for deals and found one that Fido could not beat. When I called Fido regarding my credits to my account, th...

Quills by I'm a contributor level 1
  • 3051 Views
  • 14 replies
  • 0 likes

Resolved! Charging taxes on amount I didn't actually pay

I recently traded my phone in and was given a 330 dollar credit for it. I then put a 360 dollar down-payment on my new phone so I only had to pay the 30 dollar difference. Thr bill came to 76 dollars showing that my tax was 46.80. When I called the s...

Sboard by I'm a participant level 2
  • 922 Views
  • 2 replies
  • 0 likes