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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24041 Views
  • 0 replies
  • 8 likes

Refund request

Helllo,My interenet account 240421008I have cancelled my internet service and move to Rogers as recommended in November 2023  and have a credit of $28.33  on account. I have called FIDO in December and  an FIDO agent told me that FIDO would send me t...

TUYENPHAM by I'm a participant level 1
  • 342 Views
  • 1 replies
  • 0 likes

Resolved! Blacklist an IMEI not a SIM card

HI, can I blacklist an IMEI (I've been with this device for two years with fido) for some stupid reasons I lost the device. SIM card is with me, so no need to block it. If yes, how can I do this?    

theyan by I'm a participant level 2
  • 6040 Views
  • 7 replies
  • 0 likes