General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Referal credit not applied

HI I have referred 3 freinds to Fido back in September and no credit is applied to my bills. I have received the emails that confirm the registration of my freinds with Fido. THe emai also menins that I will recevie the credit but nothing has applied...

Seriously bad customer service experience

I called fido representative to change my plan. Took about an hour and half for the entire ordeal to wait for approval. At the end of the call they said they were able to change the plan to $34 dollars for 50gb of data. They just said "OK its done" a...

FORMAL COMPLAINT

FORMAL COMPLAINT - Fido please look into the first call centre agent I spoke with who was completely rude and unhelpful and totally messed up the phone transfer/port request for the two lines I activated. Total disaster. Needs to be retrained extensi...

mwyndham by I'm a participant level 1
  • 218 Views
  • 1 replies
  • 0 likes