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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
FIDO has been deceiving me since November 2023.
FIDO has been deceiving me since November 2023.Does not transfer the money I paid $56.87 from the old account to the new account that they opened.In this case, a penalty is charged for non-payment.Every time the agents claim that they are working on ...
Long Distance Charge Scam
I'm a single mother facing financial distress due to an unexpected $250 charge for a long-distance call on my recent invoice. Typically, I use free services like WhatsApp or FaceTime for long-distance calls.On February 8th, amidst a personal crisis, ...
New to FIDO for banking. My FIDO key not flashing on my laptop ? HELP please!
New to FIDO for banking. My FIDO key not flashing on my laptop ? HELP please! Hello ALL, I have bought the FIDO key to secure my banking. I am waiting for my KEY to flash so I can press button? Would greatly appreciate anyone's help, Kevin
40% price increase on latest Fido Bill
Hi there, my account number is *********Recently, I have just discovered the bill of my phone went up $16.95 (40% increase) from $41.81 to $58.76I have a very limited budget, I need to pay rent, groceries and other expenses. I simply cannot afford th...
Over Charge my Account
I added another line to my account online on January 8. The sim card was sent to my address, I tried activated the sim, but it wouldn't work with my phone. I called Fido customer service, who tried helping to activate the sim - no luck. So she advice...
