Black Friday deal, missing credit for setup service fee

[Ali_shahzad]

Hi, I signed up with 2 new numbers as a new customer in November 2023 on black Friday in a store and as per the offer was supposed to get the setup service fee credited after 3 months however that did not happen. The call center is not supporting at all.  Is there anyone who has been through this and resolved? 

[FidoStephane]

Hi there @Ali_shahzad 

If a in-store promotion is missing, we recommend you contact the store directly. You can find their number on your receipt, Google, or here: https://www.fido.ca/stores/