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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unprofessional Agents
I have had my fair share of issues with Fido. When I come on-board I am welcomed , but as soon as I start making basic requests or changes, the agents consistently misinform me fail to explain the charges involved in whatever plan they are talking ab...
Fraud? Sent an iPhone 15 pro but didn’t order one?
Has anyone else received a promotional call from someone claiming to be Fido/Rogers rep indicating you can get 40% off on all your lines? When you agree, they tell you that their system is down and to ignore any emails and to look for documents comi...
Resolved! 14378751681 claims to be Fido. Is this legit?
Text offers a compensation of $5/month to all customers who did not accummulate late fees. Provides a link to myfido-billreview.com. When I enter that address into my desktop web browser, I get the general Google Search page. On the phone browser, I ...
Resolved! Negative balance after down payment
Hi thereI recently upgraded to the S24 and did a down payment of 268.80$ but when I open my fido app it has that amount in the negative I have received a conformation email thanking me for my credit card payment so I'm just confused what this negativ...
Resolved! Dispute charges for never used a plan
Hi, In 2019 I fell for a dumb promotion where I got a tablet "for free" and 2 years of free data on for that new tablet number. I gave the tablet to someone else, and never used the data on that number. Obviously forgot about it and the free 2-years ...
