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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Choose to NOT to receive voicemails
As it has been discussed in the community that there are too many spam robot calls nowadays. And Fido seems unable to provide a satisfying solution. Fine. How about solving the case that robot calls end up in the voicemail? Ironically, even I immedia...
SIM Card swap/Account protection and MFA
Hello, I search my Fido account and cannot find SIM Swap / Account Takeover protection. When will Fido offer this? All the major USA carriers offer this protection. My company's cyber security department just sent out a mandate that all phones must...
Just wondering
I just got Fido plan today. When do I get my first bill .
Attention Upper Management!!
Fido has to be the worst company I have every had the displeasure of dealing with. Representatives are beyond imcompetent, especially a supervisor who goes by "Gill" (no last name given); specifically in regards to call issue #I2041053849 that occure...
Fido sent my bill to collections without any notice
Fido has been overcharging on each of my bills and earlier this year in the month of Jan I tried to figure out why was I over changed and that led to a delay on the payment of that month. It's no strange news to us that their customer service is horr...
