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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Complaining about overcharge

My daughter's phone contract expired October 12, 2021 and we went to another provider for a cheaper monthly plan on October 16 2021. Fido charged my daughter $45 per month and when I look to pay for her last month usage it went to $256.47 which shoot...

icon0406 by I'm a Participant Level 1
  • 199 Views
  • 2 replies
  • 0 likes

Complain about FAKE bonus offer FIDO

Did u guys make a mistake by saying 'Just for you, Available exclusively just for you', but when clicking 'Get the offer', and return error popup? Called the number 1 888-481-3436. they cannot find the bonus offer, Chatted with support agent, they ca...

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king689 by I'm a Participant Level 2
  • 260 Views
  • 2 replies
  • 0 likes

Data notification

Beginner question but I can't find the answer anywhere.How do I get notified that I'm going over my data?

CS22 by I'm a Participant Level 1
  • 166 Views
  • 2 replies
  • 0 likes