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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Are Exclusive Offer Compatible with Existing Discounts?
Hi all, I signed up the Fido during the black friday promotion, so I am getting a 10$/month discount for 24 months. When I log in to my fido account, I keep seeing exclusive offers that would give me more data for same or less monthly rate. My quest...
My rant on how bad fido has gotten
I have been having on and off data issues where it will work and then wont again for about 8 months. Multiple conversations with the tech team, ultamatly was told to upgrade and get a new sim. I did both buying a iphone 15pro and getting a new sim an...
Smart phone for non-profit accounts
I volunteer for the Tenant's Land Trust board group. I had a client who received a phone for his volunteer duties for the tenants helping them with special needs: beds / beddings, water, food etc. Does Fido provide sponsor donations to non-profits?
Something went wrong
I have 2 plans on my account. One plan I can check out the plans with no issues but the other plan when I click on change plan it's keeps saying something went wrong we working to fix it quickly check back in a few mins . It's been like this for a w...
Resolved! Huge phone bill because of long-distance calls
Hi guys Need suggestion. I overused my long-distance minutes in fido so they charged me $968+tax more than my bill. It was my mistake :(. My mom is sick in India so I had to make many calls in the last few weeks, initially, we thought she got covid b...
