General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24016 Views
  • 0 replies
  • 8 likes

Resolved! Important!!!

Comment puis-je entrer en contact avec le bureau du président ? J'ai reçu le pire support client au cours de la dernière semaine. J'ai dû contacter Fido 5 fois au cours de la dernière semaine pour résoudre mon problème. Des heures de mon temps ont ét...

Nat79 by I'm a participant level 1
  • 654 Views
  • 1 replies
  • 0 likes

Sms regarding reward

Hi, I got below sms and seems like a scam to me. Could anyone confirm it. The message came from 19024486709"Fido Solutions:Hello! Wishing you joyful holidays! As a valued IoyaI customer, enjoy a $50 (CAD) gift to express our gratitude. Embrace the sp...

Sunz by I'm a participant level 1
  • 12464 Views
  • 20 replies
  • 7 likes

very disappointed with fido service

I am writing to express my dissatisfaction with terrible service from Fido . I am on the line with fido since I moved to fido. I have been with so long will Bell and unfortunately I switched to Fido. I lost a loyalty deal that I had with Bell. Fido o...

rssweets by I'm a participant level 2
  • 5060 Views
  • 10 replies
  • 1 likes

Unable to text android users from iPhone.

For the past couple weeks , I've been unable to message anyone on my contact list that uses android phones.im able to recieve calls and text messages from them but cannot send.Apple did a  full diagnostic on my phone, everything fine ..called Fido co...

DNS42 by I'm a participant level 2
  • 2272 Views
  • 7 replies
  • 0 likes

Problems receiving verifications SMSes to 263 area code

Hi, Looking for community experience with an odd issue. I have just switched to Fido with my wife and we have intentionally changed the phone numbers (I have preserved the old ones with my VoIP provider). We have got new phone numbers from 263 area c...

nik_qc by I'm a contributor level 1
  • 4073 Views
  • 12 replies
  • 1 likes