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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Slow mobile data
Been a Fido customer for about 6 years now and I never had this problem before about 2 months ago data start running slow around 1-3 mbps use to run in-between 30-40 mbps, I'm in a rural area but never had this problem before, even with 3 to 4 bars s...
(extra detail) Identity fraud scam - Fido chinese customer support
There has been several post about this incident with the same narrative. As I am reading through it I started grasping the extent of how many were targeted who went through the same thing!You can say I am guillable and stupid to have believed this th...
USA roaming charges
The roaming charges of $12.00 per day is excessive, and uncalled for. This is simply a cash-grab by Fido (Rogers), and many other cell providers. I can understand high roaming rates outside of North America, but USA roaming in tatmount to thievery. I...
No loaner device during repair
Hi, I've been a Fido customer for over 7 years and finally I need help - when my phone screen got broken and I got no help with a replacement phone, while I paid for Device Protection - they want me to send them my phone by SNAIL MAIL and wait for we...
Very unprofessional chat agent Dharamveer from PEI
I met a Fido agent, name Dharamveer from PEI today. He was not very helpful. I requested him to send me a survey which I never received. I was looking for new plan but the agent didnt have much knowledge about any fido plans. He kept copying and past...
