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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Please assist me with this matter.
Hello, my name is Mingi LEE, a foreign student who stayed in Toronto, Canada from March 2023 to January 7, 2024 to learn English. After January 7, I returned to my home country, Korea. Before returning, I cancelled my Fido mobile service through Moba...
Resolved! Can you help me to remove my temporary suspension?
Can you help me to remove my temporary suspension? I come back earlier than expected. I need to do it right now. Thank you !
Resolved! Adding a family member
How much to add another phone to my account.
Why is Fido's website and app so horrendously awful?
It seriously blows my mind how many times things go wrong with this bloody website, not to mention the app!For the amount of money we're paying, you would think they could hire a couple people who actually know what they're doing to run the site. E...
Customer Service
Why FIDO acts as a scam and dealing with its customer service is a horrible experience.Wasting customers' time, delaying a lot, and not be helpful. I had a chat today, after 45 minutes he cut the chat without saying anywords. So, I should start the ...
