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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Wrong Bill After Send Back Device
Hi so I just received my final bill after sent back my device. On my bill I noticed that I was still charged for this device even though I sent the device back. I have proof that the item was delivered including the PIN and RMA Number.
FIdo nightmare
I do not recommend to anyone to get involved with FIDO. All my interactions I had with FIDO were by phone, therefore they are recorded and can be proven. I was sure to be clear when asking my questions but each time I phoned in I got different anwser...
Delivery address no alternate option
I am trying to upgrade to a new phone, and every time I get to the address step, I am met with a window that shows my billing adress without giving me an option to change it out for a different delivery address. One person suggested you make the orde...
Resolved! Getting 502 error while trying to update my address
Hi,I recently ordered a phone through Fido.ca. When I received an email confirmation I see in the shipping address it doesn't say my Unit No., else it shows the complete address. So I tried to update my address from my Fido account so that the device...
