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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
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worst customer service

i Just got fido mobilr plan .First they told me you will get all the services in $35 and charged me $45 instead .now i had internationl minutes on my plan . i used it for 4 minutes and they sent me bill for $85 .

kirankau by I'm a participant level 1
  • 733 Views
  • 1 replies
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Why did I get registered on this forum?

Hi, I was looking at things on google & ended up going on the forum of fido while being logged out of fido & now I suddently have an account on the fido forum. How is this possible & how do I delete my forum account? Thanks

Anonymous by Not applicable
  • 577 Views
  • 1 replies
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Trying to add new line

Went to add new line.Picked plan and phone number. Already have device. But at end it said it would send me a sim card. Already got sim card from store. Can't I just put in sim card I have. Will I be charges for sim card?

egg121 by I'm a participant level 1
  • 821 Views
  • 1 replies
  • 0 likes

Buying a phone on a Payment Plan

Hello all, On facebook Market place there is a Person selling a Phone Huwaei P30 Pro that is on a Fido payment plan. I was wondering if that is Legal to do and if I buy it do I have anything to worry about. thank you

PoliceFan by I'm a participant level 2
  • 821 Views
  • 1 replies
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Prepaid service

I like to find out if I missed the expiry date to refill my prepaid phone,  what will happen to the outstanding balance in my account?

ngcheck by I'm a contributor level 1
  • 728 Views
  • 1 replies
  • 0 likes