November 2020
Hi,
I recently ordered a phone through Fido.ca.
When I received an email confirmation I see in the shipping address it doesn't say my Unit No., else it shows the complete address.
So I tried to update my address from my Fido account so that the device is shipped to the correct address. When I try to update my address, I get a 502 error.
Please help.
Solved! Go to Solution.
January 2021
January 2021
Hey @riketpatel123! Philippe here. I hope you're doing well.
I moved your post here, as it's deals with the same topic. To change your address, you can contact us here or request a PM for assistance.
December 2020
November 2020
It is showing Error 502 when I try to change my billing address. Can you help me out?
November 2020
November 2020
I have filled the form. What to do next. Can you please let me know? @FidoJulien
November 2020
We replied to your PM @Piyush_Mhatre
November 2020
Hey @barshon88,
We have temporarily blocked the access for all customers, however, we'll be happy to help you update your information.
Feel free to reach out to us through these channels and we can get your address changed. If you prefer, we can get it done right here on via PM through the Community.
Let us know how you'd like to proceed.
November 2020
Please get it done here on the PM. I want it changed right away. Please help me out.
November 2020
Hi Anthony,
I connected with a Fido representative today via FB messenger. They said they updated my address but still as of right now I'm still seeing the old address in my account.
I'll wait a day or two and if it doesn't change, I'll try out to reach someone through your suggested channels.
November 2020