Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
New phones black Friday
We ordered new phones ( pixel 5 ) juring black Friday event they were priced at $20 a month and were paying $39.95 +tx 44.00 a month on each phone
After Change in my account may I ask why I am still getting billed more??
Fido account change confirmation #A1B1C9D0E9F6G6H4I9J6 dated Dec 26, 2020, 5:21 PMAccount Change Confirmation Dear Sourav,Thanks for updating your Fido account! We’ve made the changes you asked for.Below is a summary of the transaction and what you ...
Sim not working
I hadn't used my sim for 4 weeks. I changed the sim back yesterday after having it out, and it has been saying Sim 1 Not Provisioned. I've restarted many times. Not sure what to do or what could've happened.
Update address
I've been trying to update my address since 5 years ago through my profile into my account, asking more than 6 times trough the customer service by phone but none if these attempts have manage to be able to have my adress up to day with the correct u...
Need help
i upgrade my phone and data plan last month and the phone has promotion discounts, and now my question is. I upgrade my data plan into bigger gb plan does my phone plan promotions discounts disappear?
