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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23948 Views
  • 0 replies
  • 8 likes

Resolved! Reactivating Fido Mobile Service

Hi I am back today in Canada, I was paying around CAD7 per month just keep my account and number with FIDO, how do I restart my service Thanks!

Ashrey by I'm a participant level 1
  • 1311 Views
  • 1 replies
  • 0 likes

Device order

Please send my device i order the iphone 12 pro max 128 gb it is taking to much time please do something 

manveer2 by I'm a participant level 2
  • 1042 Views
  • 1 replies
  • 0 likes

Website crashes for my account

Hi , every time I tried to made change on my account: price plan change , SIM card change or hup or add a line  , the website would crash on my account, same result on different laptop or iPad. And no problem when I logged into my friend account, no ...

Kk88 by I'm a participant level 2
  • 1949 Views
  • 5 replies
  • 0 likes

Resolved! How to remove bonus data from my line

Hi,This maybe the strangest question ever posted here...Me and my son are on $45/mo 4gb plan. Recently I noticed my son got a bonus 3gb data added. I need to remove the bonus data.As the only way I can control his online time is turning off his wifi ...

Tom29 by I'm a participant level 2
  • 1563 Views
  • 3 replies
  • 0 likes

New phones black Friday

We ordered new phones ( pixel 5 ) juring black Friday event they were priced at $20 a month and were paying $39.95 +tx 44.00 a month on each phone

MG76 by I'm a participant level 1
  • 689 Views
  • 1 replies
  • 0 likes