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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Issues Reaching Community on Mobile Phone
Hello, I tried to access the Fido Community on my mobile phone and after I logged in and clicked Join the Community it kept taking me back to my account information. It seems to be stuck in a loop and I can't get to the community on my phone and had ...
Resolved! Change community username
Hi,Can you please send me instructions on how to change my community username?Thank you.
Can I please be billed early?
Basically I'm doing some immigration paperwork and I need as much proof of address as possible. I realized that I never updated my phone billing address from the store I'd set it up in. I just updated it, but I won't have a bill made out to that adre...
Not Receiving SMSes (Text Messages) on my iPhone 11 Pro
Hi, I have been using iPhone 11 (BYOD) for over a year now with FIDO. Recently to check something, I used ny old device (Pixel 2) by inserting my same FIDO SIM. After that whe I put SIM into iPhone11 back, I realized I was not getting any text messag...
Refund after final bill
Hi!! I have a issue about final bill.I cancelled Fido line on November 29.I already canceled bank account and credit card as well. But final bi is $-14.81. So I would like to get refund to use different credit card. However I couldn't make a payment ...
