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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Voice mail problems
I recently got a new alcotel 3 flip top phone. when I press and hold the #1 it prompts me to enter my cell phone number which I did. Then it says sorry that number is not valid. Does this mean I don't have voice mail on my plan?
Change phone number for specific phone number
Click hereWhere do I find out if a specific phone number is available?Where do I find out if a specific phone number is available?
Resolved! Prepaid service has a loophole
Hi All, Fido prepaid service has a loophole that causes refilled money wipes off from the account for no reason.I have been in Fido prepaid service for an entire year, I found the problem occurred since I sign into the service. My refilled money is a...
Winback
I was told the winback department was going to call me back within 24-48 hours --no. One called -is there a way someone can call me
Incorrect long distance calls
Good afternoon,We noticed two incorrect long distance charges on our transactions.First, we didn't call that long distance number as it's our prepaid phone that we use only to call locally.Secondly, it's that the two charges occured AFTER our prepaid...
