I just signed with with a new Fido number and I received an email from "Fido@e.fido.ca" titled: "Welcome! Here’s some important info about your account and your welcome gift.🎁"
Below in the email it also says this:
"Get the app to get all of this:
Your welcome gift– consider it your first Fido XTRA perk"
Hey @ !
The welcome offers on Fido XTRA change from time to time, but here's what's available now :
$5 Esso Giftcard
Harvey's: FREE Harvey's original or veggie burger
$5 Cineplex gift card
or you can Turny our gift into a $5 donation to Pflag Canada or to Swab the World
Keep in mind the new user is eligible for these offers, you need to be viewing XTRA through your new number in order to see the welcome offers.
Hope that helps, and if ever it still does not work please let us know.
Welcome to the community!
The welcome gift should be posted in the Fido XTRA section if it's not there as yet just give it a day or so and hopefully it should show up.
From past experience, I got a $5 Esso gift card.