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What is the "Welcome Gift"?

I'm a participant level 1
I'm a participant level 1

I just signed with with a new Fido number and I received an email from "" titled: "Welcome! Here’s some important info about your account and your welcome gift.🎁"


Below in the email it also says this:

"Get the app to get all of this: 

Your welcome gift– consider it your first Fido XTRA perk"


  • So what is this Welcome gift? I do not see it in the Fido Xtra tab or anywhere in the app after downloading and signing into the Fido app.

Former Moderator
Former Moderator

Hey @ !


The welcome offers on Fido XTRA change from time to time, but here's what's available now : 


$5 Esso Giftcard

Harvey's: FREE Harvey's original or veggie burger

$5 Cineplex gift card

or you can Turny our gift into a $5 donation to Pflag Canada or to Swab the World


Keep in mind the new user is eligible for these offers, you need to be viewing XTRA through your new number in order to see the welcome offers. 


Hope that helps, and if ever it still does not work please let us know.  


Hello @zbruce,


Welcome to the community!


The welcome gift should be posted in the Fido XTRA section if it's not there as yet just give it a day or so and hopefully it should show up.

From past experience, I got a $5 Esso gift card.