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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fraud/Scam
Some Harry called me on May 11, telling me that I am eligible for a free phone upgrade. I took the offer and got the phone but now I am getting monthly device charges in my bill. All fido support numers are blocked in my phone. I can call other peop...
Change Sim via Manage SIM gives error message: Something went wrong on our end. Check back later or try again.
I tried to change my SIM card via https://www.fido.ca/self-serve/manage-sim/change-sim but always get an error message on Step 2: Something went wrong on our end. Check back later or try again. I had tried all of the options: eSIM : both scan a QR ...
Winback only gives missed calls
Hi, I recently switched away from fido because I got a better deal but fido keeps calling me for winback. But they hang up a few seconds later and don't say anything when I do pick it up. I am interested in the offer, but I don't know how to even kno...
Back order for certified pre owned iphone14
I've ordered a certified pre owned iphone14 on May 14th, However the status shown its as a back order, anyone know how long would Fido send out the item? I've read some posts in 2-3 yrs ago and everyone said that you may not get the device forever. S...
Resolved! I have a Fido credit on a closed account, what happens now?
I have a credit for 63.46 will I get a refund or will Fido apply the credit to another account?
