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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24252 Views
  • 0 replies
  • 8 likes

Length of promotion

So last November we resigned up for the usual 2 year contract, but this time we received 2 new (old) phones (iPhone 8's). We signed up for the $45/month plan with 1gb data, and as a incentive, they gave us instead of 1 gb data, they upped it to 2gb d...

India Roaming or call divertion option

Hi I need help in knowing how to have the call divert option if someone in canada tries to call me while i travelled to india on visit. I do not want to miss the important calls from canada. Can anyone suggest me on having the active canada number du...

Thanvika by I'm a participant level 1
  • 1216 Views
  • 1 replies
  • 0 likes

Unbelievable

 I was told that I have 1000 minutes international so when I called my friend in other country “international”I was billed $170.I called Fido to ask why I was charged $170The Fido staff told me that the country that’s I called it’s not from the list,...

Elhaddaoui by I'm a participant level 1
  • 1057 Views
  • 1 replies
  • 0 likes

High bill

Hi my name is Om P Joshi, I have received last bill and I really do not like to see the numbers that I am seeing. I was supposed to get set up charge credited and my plan for landline supposed to be 5$ a month not 20 $. Can we please have a look and ...

OmJoshi by I'm a participant level 1
  • 987 Views
  • 1 replies
  • 0 likes