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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Contest winners for Samsung device
When will they show the winners for Fido xtra samsung device contest winners for the month of January and February? FidoXtras
Device upgrade offer not applied
Hi, I recently upgraded my device through a customer service rep. He offered me a deal based on being a loyal customer and specially for me and I went ahead with it and ordered my phone. Now I am being charged more from what I was confirmed over ph...
Resolved! Can’t even talk to customer service
Everytime I make a call it's says "please contact your home cellular company"
Unable to Port my Number
I am not able to reach customer service through *611 or 1888 481 3436 numbers. I would like to port my existing Bell phone number to Fido. I've now received the SIM Card which is activated in Fido. Can someone help to which helpdesk number to contac...
Cheated on offer
Hi As i am already a fido customer, i was offered a plan to port one of my other number to fido.So i was given a plan of > $50 10GB plan + 1,000 International minutes and $5 discount for 24 months. Later i waited for a month and when i followed up, ...
