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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Disability discount
I would like the monthly $10 discount available for people who are disabled. I'm legally disabled. I'm curious as to why you dont inform your customers of this discount??
Resolved! Regards credit payment
Hiii, i changed my SIM from Fido to Rogers from December 2023 and i have seen credit balance of around 43$ On my Fido account. How can I deposit to my bank account? @FidoThomas
Resolved! Subject: Inquiry regarding past due balance and account cancellation on suspended Fido account
Dear Fido Support Team,I am writing to inquire about a past due balance on my Fido account and to request information on account cancellation. In January, I visited Canada with the intention of obtaining a work permit and work s as a 3D junior. Howev...
Avoiding all roaming charges but receive SMS texts
Hi, When traveling abroad I will not be sending texts (other than on iPhone's iMessage with wifi) and never using cellular data / network at all. I will also not use calling at all. If I receive any calls I will not be answering them either. The onl...
Resolved! Travelling overseas ESIM - Voicemail, etc.
Hello I want some information on travelling for a few weeks to one country overseas. 1. We intend to get an airalo esim. I don't wish to incur any other charges from Fido. I understand that to do this we can turn off cellular data for the physical s...
