Wifi Calling won't turn on
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November 2022
Trying to turn Wi-Fi Calling on my iPhone 14 Pro Max. It works on my SIM card with Bell, but on my eSIM with Fido
What am I doing wrong? I keep getting messages saying "To allow wi-Fi calling on this account, contact Fido". And I did, they cannot see what is wrong !
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October 2023
I have the same problem
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October 2023
Hello @newsman1979,
Welcome to the community!
What is the make and model of the device you are using and did you get it from Fido?
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October 2023
its all good now wifi calling is working
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October 2023
Hello again @newsman1979, glad to hear it is working for you now, did you have to do anything, or was there anything done that might be helpful to know for anyone else who might have issues?
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October 2023
no i was wrong it did not work. its an issue with Rogers/fido network and i was told it should be resolved some time next week
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October 2023
its a probelm updating/ validating the emergency adderss
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October 2023
i have iphone 13 pro max
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December 2022
Hey @ecard !
Welcome to the Community.
Sorry to learn that you're currently unable to use Wi-Fi Calling.
We can definitely help you further and escalate this to our Technical Support team, should customer service not find the source of the issue.
First, could you please contact us over the phone or via Live Chat here so customer service can try to reset your network connection?
Should that fail, they can then transfer you to Tech Support for further troubleshooting.
Hope this gets resolved very soon!
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December 2022
I already went trough all that chat. After spending hours of waiting time on chat, a network reset did nothing. The option is not enable on my account
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December 2022