When should I receive my final bill and how can I pay for it?

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I'm a Participant Level 3 jefflying
I'm a Participant Level 3

When should I receive my final bill and how can I pay for it?

Hello, I just potted out my phone number a few days ago and I have received any bill from you there. Also I cannot access to my Fido account online. Could you tell me when should I receive the final bill and how can I pay for it? Thanks

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Re: When should I receive my final bill and how can I pay for it?

Hey @jeffying.

 

You need to register with an email login before the deactivation date to get limited access to your online account after cancellation. Without the e-mail login, you won't have access to your online account unfortunately.

 

The last invoice is sent to your billing address 2 to 3 weeks following your billing cycle. The required payment date will show up on your final invoice.


I hope this helps Smiley

 

 

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Re: When should I receive my final bill and how can I pay for it?

Hey @jeffying.

 

You need to register with an email login before the deactivation date to get limited access to your online account after cancellation. Without the e-mail login, you won't have access to your online account unfortunately.

 

The last invoice is sent to your billing address 2 to 3 weeks following your billing cycle. The required payment date will show up on your final invoice.


I hope this helps Smiley

 

 



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