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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Travelling in India and my network is E - how do I fix this?
Hello friends, I'm currently travelling in India and I'm supposed to receive an important phone call later today on my 416 #. but my network shows 'E' - any tips on how to fix this would be greatly appreciated.Some important notes:I have an IphoneI h...
I want to port from Fido to Freedom
Please suggest the wsy how i can move from fido to freedom
Username change
Why the change in the username? I had no problems before and now I can't use my username or make a payment. Very poor. Thinking about another provider.
Terrible customer service from Fido
Hi all, Hopping to get some help here since I have no idea what else to do! My partner and I cancelled our services with Fido Mobile on the 16th of December. Since we’ve only used one week, we were entitled to a partial refund. We asked Fido how that...
FORMAL COMPLAINT
Does anyone know how to file a formal complaint to Fido higher authority, not to customer service representative?I have wasted many hours with customer service along with being forwarded to supervisor over the phone and my issue has not been resolv...
