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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

Reverting a Plan Changes. Why isn't this a thing?

I need to rant and hope for some guidance. I've now seen that this is a fairly common mistake many people have made. Myself now included.When you make changes on a phone plan online, Fido does NOT display the entirety of the changes being made and it...

Arktium by I'm a participant level 1
  • 352 Views
  • 1 replies
  • 0 likes

Resolved! Porting back to Fido

On Nov 1st, I ported to Rogers from Fido. Is it possible to port back to Fido or do I need to wait a min number of days before I'm allowed back to Fido?Thanks

samsvoc by I'm a participant level 3
  • 420 Views
  • 2 replies
  • 0 likes

Data plan won't work on new plan

Hello, I have been with Fido for a year now. I had some issues with my phone picking up towers from the USA where I live, (Canadian resident) luckily this year they put new towers in so no more roaming problems. I was overcharge 444.00$ and because I...

Divinity by I'm a participant level 1
  • 266 Views
  • 1 replies
  • 0 likes