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Waiting to get a call from Winback team

Sn09
I'm a Participant Level 1
I'm a Participant Level 1

Please help. My number is +1 647-*** ****

 

thanks

5 REPLIES 5

FidoPhilippe
Moderator
Moderator

Hey @Sn09! Philippe here. Welcome to the community. Smiley

 

Have you been in touch with our Winback team since your last post? If not, you can contact us here for support.



Chrispit
I'm a Participant Level 3
I'm a Participant Level 3

I am also waiting for a call back from winback... i spoke to customer service who said they see the notes about the offer, and put in a request.. but I cant seem to get a call back. any other way someone can help?

Hello @Chrispit,

 

How long have you been waiting? We're you given an ETA?

If you need help getting a call back from WInback, feel free to contact us over these methods



Chrispit
I'm a Participant Level 3
I'm a Participant Level 3

What methods? the standard ones ont he fido website? yeah, tired those. 

Hey @Chrispit  Smiley

Those are the methods to use if you wish to contact customer service.
On their side, they can help by sending a request for a call from Winback to further discuss this!