Waiting to get a call from Winback team

[Sn09]

Please help. My number is +1 647-*** ****

thanks

[FidoPhilippe · Accepted solution]

Hey @Sn09! Philippe here. Welcome to the community.

Have you been in touch with our Winback team since your last post? If not, you can contact us here for support.

[Chrispit]

I am also waiting for a call back from winback... i spoke to customer service who said they see the notes about the offer, and put in a request.. but I cant seem to get a call back. any other way someone can help?

[FidoAnthonyZ]

Hello @Chrispit,

How long have you been waiting? We're you given an ETA?

If you need help getting a call back from WInback, feel free to contact us over these methods. 

[Chrispit]

What methods? the standard ones ont he fido website? yeah, tired those. 

[FidoValerie]

Hey @Chrispit 

Those are the methods to use if you wish to contact customer service.
On their side, they can help by sending a request for a call from Winback to further discuss this!