July 2021
I am trying to upgrade my phone through the website, after all my choice to phone, and plans are done, I can not proceed to next step.
The time I click 'Proceed to checkout' it always say 'something went wrong'
Of course I tried after few minuites, tried chrome, safari, and my android phone.
I have tried after clearing my cache datas as well.
I am very dissappointed on Fido website.
July 2021
Hey @Jiwoong,
I'm sorry to learn about your online experience!
I suggest you get in touch with our customer care team and flag this issue so an agent can assist you with your upgrade.
You can reach out here to reach a customer rep.