Yes, took me multiple tries, a few browsers, incognito mode, it finally worked.
There is one very important feedback : the forum didn't allow me to use my name "Har**bleep**" to create a username, as it read **bleep** (profanity) in my name ! I wonder if Mr Dickinson ever faced a similar problem. We are a diverse country with people from different cultural backgrounds and some non western names this probably needs fixing.
I used a random user id for now but would have loved to use something with my name.
That's not what we want to hear.
We'll be happy to go over the situation with you.
There are several ways to reach customer service:
- On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line.
- Via live chat on Fido.ca.
- By writing us a private message on our social networks (Facebook, Twitter, or Instagram).
Hope to talk to you soon.