Good morning @AD65 , that's not a good surprise to find extra charges that you weren't anticipating on your phone bill. So many apps are really good at deceiving you. Both Apple and Google play have been trying to purge deceptive apps for a long time now. The problem is, in app purchases for add on to games that may be on your phone, an app that does something like read a qr code and you get a pop up that you've just won a gift 🎁 and tells you to enter your mobile number and they've got you. Once you willingly provide your mobile number to one of these apps you have given consent to be billed on your mobile invoice. Most times it's for absolutely nothing but to get your money on a monthly basis.
The billings are not from your carrier, in this instance Fido, they are from someone who you inadvertently gave permission to bill you on your mobile number. It's a horrible way to get scammed. You can take check the list of android apps for the ones that Google found in their playstore and have purged already and if you have any of them, delete them immediately. The list is a resource talking about malicious apps on an android device. I'm using android as an example.
See HERE for more info.
Ultimately it is our responsibility to be aware of what is on our phones and who we give permissions to. I am so sorry this happened to you and hope you can get it resolved.
