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Hi,
i lost my simcard and I want to order a new one. How long it takes and how much it cost?
Solved! Go to Solution.
January
Hey @korosh12,
Sorry to hear about your SIM card. You were not lucky in that situation.
You can definitely order a new SIM card through Fido.ca or with customer service and have it shipped to your billing address. You'll still need to pay $10 for the new SIM.
To do so through customer service, you can reach out through our channels found here.
Another simple way to get a new SIM card is by visiting one of our stores to pick one up. To find a store near you, you can use our locator here.
Hope this helps! 🙂
Hey @korosh12,
Sorry to hear about your SIM card. You were not lucky in that situation.
You can definitely order a new SIM card through Fido.ca or with customer service and have it shipped to your billing address. You'll still need to pay $10 for the new SIM.
To do so through customer service, you can reach out through our channels found here.
Another simple way to get a new SIM card is by visiting one of our stores to pick one up. To find a store near you, you can use our locator here.
Hope this helps! 🙂