Hey @korosh12,
Sorry to hear about your SIM card. You were not lucky in that situation.
You can definitely order a new SIM card through Fido.ca or with customer service and have it shipped to your billing address. You'll still need to pay $10 for the new SIM.
To do so through customer service, you can reach out through our channels found here.
Another simple way to get a new SIM card is by visiting one of our stores to pick one up. To find a store near you, you can use our locator here.
Hope this helps! 🙂
