Sim card lost

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Sim card lost

Hi,

 

i lost my simcard and I want to order a new one. How long it takes and how much it cost?

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Re: Sim card lost

Hey @korosh12,

 

Sorry to hear about your SIM card. You were not lucky in that situation.


You can definitely order a new SIM card through Fido.ca or with customer service and have it shipped to your billing address. You'll still need to pay $10 for the new SIM.


To do so through customer service, you can reach out through our channels found here.

 

Another simple way to get a new SIM card is by visiting one of our stores to pick one up. To find a store near you, you can use our locator here.

 

Hope this helps! 🙂

 

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Re: Sim card lost

Hey @korosh12,

 

Sorry to hear about your SIM card. You were not lucky in that situation.


You can definitely order a new SIM card through Fido.ca or with customer service and have it shipped to your billing address. You'll still need to pay $10 for the new SIM.


To do so through customer service, you can reach out through our channels found here.

 

Another simple way to get a new SIM card is by visiting one of our stores to pick one up. To find a store near you, you can use our locator here.

 

Hope this helps! 🙂

 



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