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Random Credit check from Fido

I'm a participant level 2
I'm a participant level 2

I have been using Fido Card for almost a year now. Now there is a random credit check from Fido. I also applied for a credit card from Amex, which I knew would have a hard hit. But this credit check from Fido is unexpected, and due to this, my credit score went down by 30 points due to 2 consecutive hard hits. I haven't changed any service or plan from Fido. This is an unacceptable practice. I want an immediate solution to this.


Former Moderator
Former Moderator

Hello @Valay,


Welcome to the community!


I'm sad to hear that you've been impacted by this credit check. Feel free to contact us over these methods and we'll be happy to help.