Hey @sleepydex1! Philippe here. I hope you're doing well. 
Thank you very much for being with us for all those years. We apologize for the inconvenience caused by these changes. That said, we'll be happy to go over your options, if you wish. You can contact us here for that or request a PM from the community.
Hi kychat231!
There always a solution, do you know Fido offer greats monthly plan for low budget! If fido plans is not the price you look for, there chatr company, it's a company from Rogers operating on the same network. But chatr is 3G, Fido is LTE, and Rogers is 5G.
Have a nice day
Hello Khouya,
@khouya wrote:
...it's a company from Rogers operating on the same network. But chatr is 3G, Fido is LTE, and Rogers is 5G...
While it is true they all operate on the same networks, you should note that Chatr customers do have access to the LTE networks, albeit at 3G speeds. It should also be mentioned that Fido's Basic plans are also at 3G speeds. All three providers would have access to the 2G (if still available), '3G', and LTE networks, though some providers and/or plans may only provide data at reduced speeds.
While Rogers is the only provider currently with access to the 5G networks, it should be noted that some older Rogers plans may not be compatible with access to the 5G network.
There are also other differences between the companies. For example, Chatr only offers pre-paid plans while both Fido and Rogers offer pre-paid and post-paid monthly plans.
Hope this helps 😀
Cheers
Hello @kychat231,
Thank you for your many years with us, it means a lot to us. That said, we appreciate you sharing your feedback with us.
You can still use the interactive voice response service or call us should you need help with your account.
